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As a courtesy to our customers, we offer:
• Shuttle Service to and from your home or place of work. • Rental vehicles • BMW loaner cars
Loaners
To continue making loaner cars available to our Clients, we have instituted and strictly adhere to the following policy: • Loaner cars are only available to Clients who purchased their vehicles from Motorwerks BMW. • Loaner cars are only available to Clients whose cars are under warranty either new or Certified pre-owned. • Loaner cars must be reserved at the time a service appointment is made. • Loaner cars are available only for repairs or maintenance services which take longer than 2 hours. • Client must be at least 21 years of age, possess a valid driver’s license, a current insurance card, and Visa, MasterCard, Discover or American Express credit card. • Client will be charged for non-replaced fuel. • Parking tickets and traffic violations are the sole responsibility of the Client. • Body or other collision damage to the loaner car, while in the Client’s possession, is the responsibility of the Client. • For health reasons, smoking and/or pets are not allowed in our loaner cars. Food and drinks are also prohibited. • Loaner cars must be returned by 7:00 p.m. on the day the repair is completed. Failure to do so will result in a $50 per day charge to the Client
Special Notes
• Loaner cars are substitutes provided by Motorwerks BMW as a courtesy, at no charge. Loaner cars probably will not be the same make, model or color as the Client’s car. • We do not provide loaner cars for accident repairs.
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