Penske Automotive Group IS COMMITTED TO YOUR PRIVACY!
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND WHY?
We collect and maintain a variety of Personal Information about You to enable Us to provide You with the best service. "Personal Information" is information about You by which You may be identified. We currently collect Personal Information through e-mail and the various online inquiry forms on Our Website. The Personal Information we collect and maintain about you includes:
- your name,
- your email address,
- your phone number, and
- and your zip code.
We only collect Personal Information that you voluntarily provide to us. We also use Your Personal Information for other things that may include, but are not limited to, the following:
We may use Your Personal Information to communicate with You in the event We have any questions with regard to any online inquiry You may have or if, in accord with Our Terms and Conditions, We need to contact you. We may also contact You to tell You about products and services provided by Our Partners, other affiliates and other third-party organizations.
Each time You interact with Our Website, the details of Your interaction are collected and retained by Us.
We intend to retain any correspondence, including facsimiles, mail and e-mails, set to Us. We also may retain correspondence such as customer service e-mails from Us to You. We may delete such records over time.
WHAT GENERAL INFORMATION DO WE COLLECT FROM YOU AND WHY?
"General Information" is information about You or Your activities on Our Website that does not identify You personally. When You use the Internet, Your web browser or software may communicate certain information to the host websites You visit. This information may include the unique number assigned to Your server or Internet connection, the capabilities and features of Your computer, You mobile device, Your geographic location, and Your movement and activity within a particular Site. We collect the same information on all of Our Website. We use this General Information to generate statistics about visitors to Our Website. The methods used to collect this information may include:
Use of IP Address
IP addresses are numbers that are automatically assigned to Your computer, and, if associated with other individually identifiable information, could be considered personal information. Your user IP address information is used only for Our internal tracking and marketing purposes.
Small graphic images or web programming code called web beacons (also known as "pixel tags" or "clear GIFs") may be included on the pages of the Website and in email messages We send you. Web beacons or other similar technologies may be used for a number of purposes, such as to count visitors to the Website, monitor how You navigate the Website or to count how many particular articles or links posted on the Website were actually viewed.
Mobile Device Identifiers
Certain mobile service providers uniquely identify mobile devices and We may inadvertently capture specific mobile information if you access the Website through a mobile device. Our Website does not require or use geo-specific information from mobile devices), but We do, however, receive device IP Address information that may give a rough location of the device.
An embedded script is programming code designed to collect information about Your use of this Website, such as the links you click on. The code is temporarily downloaded to Your computer from Our web server or a third party provider, is active only while You are connected to the Website and is deactivated or deleted once You leave the Website.
HOW WE USE YOUR INFORMATION
DISCLOSURE OF INFORMATION WE COLLECT
HOW WE PROTECT INFORMATION WE COLLECT
At times, We offer secure Web pages to collect certain kinds of user information and We store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on Our system. Although no computer system is completely secure, We believe the measures implemented on Our Website reduce the likelihood of security problems to a level appropriate to the type of data involved.
HOW LONG WE KEEP USER INFORMATION
We generally keep user data on Our server or in Our archives for as long as We reasonably need it. We may alter this practice according to changing requirements. For example, We may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely. Data management requests are administered in an orderly manner to the extent feasible and within Our direct control. Please note that We have greater control over recently collected data than over archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, Our general data retention policy applies.
PERSONAL CHOICE IN THE DISCLOSURE OF YOUR INFORMATION
If You do not want Us to share Your Personal Information with Our Partners for marketing purposes, or if You do not want to receive certain communications and offers from Us You can "opt out" of such sharing, communications and offers by emailing Us at
OptOutQuestions@penskeautomotive.com or calling Us at
If You believe that any Personal Information collected by Us about You is not correct or has changed, please send an e-mail message to
OptOutQuestions@penskeautomotive.com explaining the correction or change and providing any relevant confirmation or reference number.
SPECIAL NOTE ABOUT CHILDREN
Our Sites are targeted primarily for use by persons 18 years of age and older. We do not currently market to or create special areas for use by children. Accordingly, We do not knowingly collect age identifying information, nor do We knowingly collect any Personal Information from children under the age of 13 years. However, We hereby advise all visitors to Our site under the age of 13 not to disclose or provide any Personal Information on Our Website. In the event that We discover that a child under the age of 13 has provided Personal Information to Us, in accordance with the Children’s Online Privacy Protection Act (please see the Federal Trade Commission’s website at www.ftc.gov for more information about this Act), We will delete the child’s Personal Information from Our files to the extent technologically possible.
IF YOU HAVE A PRIVACY QUESTION
If You have a privacy question about Our Website, please email: Customer Service at
OptOutQuestions@penskeautomotive.com Or call us at
DATE LAST MODIFIED: April 25, 2012
Penske Automotive Group, Inc. is committed to respecting the privacy rights of our customers and all visitors to our corporate and dealership website properties. We are publishing this policy to advise you what information we collect, how we use that information and how your information is protected. If you have any questions or concerns regarding this policy or our websites, please contact us at email@example.com or write to us at Penske Automotive Group, Inc. 2555 Telegraph Road, Bloomfield Hills, Michigan 48302, Attn: Chief Privacy Officer.
What information does Penske Automotive Group collect?
We collect information that you provide on applications, forms, surveys and other correspondence such as your name, email address, social security number and income. We collect information about your transactions with us or others. We receive information from consumer reporting agencies, credit references, employers and insurance agencies such as your credit history, credit worthiness and information that we obtain to verify employment history or that insurance coverage is in force. We collect information from cookies (see below) and other technology to track your website usage with us and to provide you with customized content, among other things.
Disclosure of information to others
Penske Automotive Group will not rent or sell your name, address, email address, credit card information or other personal information to any third party. We may use and disclose some or all of your information to third parties as set forth herein. We require these third parties to keep your personally identifiable information secure in accordance with federal requirements such as the Gramm Leach Bliley Act, where applicable. We may use and disclose some or all of the information in accordance with applicable law as follows:
Service Providers/Marketing Partners – We provide information to third parties to assist us in servicing accounts, administering and enforcing our accounts, providing services to our dealerships or our customers and responding to customer inquiries. We may share information with our affiliated dealerships to be used as permitted by applicable law. We also may use marketing and other firms to assist us in our own marketing efforts. These third party service providers may use customer information to perform contracted services at our request. We require these third parties to keep your personally identifiable information secure in accordance with federal and other applicable requirements, and our contracts with these third parties require that your information be used only to perform the contracted services.
Audits/Judicial Proceedings – We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
Does this policy apply to Penske Automotive Group’s affiliates or other sites that are linked from this site?
No, this policy applies only to Penske Automotive Group, this site and our dealerships’ sites. As described above, we may share information obtained from this site with our partners and other third parties. While we expect that these others will respect your privacy in a manner consistent with our policies, we cannot guarantee that they will do so.
“Cookies” are small strings of text that are transmitted to a user’s computer when the user accesses a website, and then stored on the user’s computer for future access by the cookie provider. Cookies are part of the flow of information between a user’s computer and web servers, and are widely used on the web for, among other things, customizing user interaction with websites.
The security of customer information is very important to us and we take a number of steps to safeguard it. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard non-public personal information about you.
When our credit pre-approval form asks users to enter sensitive information (such as social security number), that information is encrypted and is protected with 128-bit or greater SSL encryption software, an industry standard for reputable organizations. While on a secure page, such as our credit pre-approval application form, the website address will begin with https://......
Furthermore, once the information has been received by us, we use security procedures and policies commensurate with industry standards to safeguard against loss, theft, unauthorized access, destruction, use, modification and/or disclosure.
This website contains links to other sites. Please be aware that Penske Automotive Group is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personal information. This privacy statement applies solely to information collected by this website.
Notification of Changes
Penske Automotive Group does not knowingly allow anyone under the age of 16 to participate in any services offered on our website which requires the submission of user information. If we learn that a user is under 16 and has submitted user information to us, we will delete that information as promptly as possible.